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You @ZopNow - Like Speed? Like numbers? Join Us!

We strongly believe that employees are our strongest asset. We have a culture that promotes learning and has fun in the process. Our strong metrics oriented culture with full transparency across department helps our employee learn the various facets of running an eCommerce organization.

Following are the key positions we are actively hiring for. Interested candidate can send their resume to HopNow@ZopNow.com

Current Openings at ZopNow - Marketing

1. Marketing Manager, Marketing : .

Job Description : Requirement for a Marketing Manager

Expected CTC range: 12-15 lakhs pa
Primary Responsibilities:
# Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
# Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
# Identify trends and insights, and optimize spend and performance based on the insights
# Brainstorm new and creative growth strategies
# Plan, execute, and measure experiments and conversion tests
# Collaborate with internal teams to create landing pages and optimize user experience
# Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
# Instrument conversion points and optimize user funnels
# Collaborate with agencies and other vendor partners
# Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Desired Skills & Experience:
# Qualification - Post Graduate Degree from a reputed and well established University is a must.
# Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaign.
# Robust communication skills(written and spoken) & demonstrated ability to work across multi-functional teams.
# Experience with a leading online retail brand or a leading Digital Agency is a must.
# 3 to 6 years of experience (preferred)
# Proficiency in Excel, Powerpoint, Photoshop, Corel Draw.
# Strong understanding of current online marketing concepts, strategy and best practice.
CANDIDATES LIVING IN BENGALURU SHOULD ONLY APPLY

Interested candidates can send their profiles at: hopnow@zopnow.com or hr@zopnow.com 

Current Openings at ZopNow - Operations

1. Customer Support Executive, : Voice Process.

Job Description : Job Description

JOB TITLE Customer Support Executive / Sr. Customer Care Executive
BUSINESS UNIT Customer Service
REPORTS TO Team Lead
WHO ARE WE
ZopNow.com is a Singapore head-quartered e-Commerce Technology company founded by alumni of ¬IIT & ¬MIT graduates. The founders have a strong background in eCommerce Domain, Information Technology Industry and setting up quickly growing start¬-ups with high revenue generation. ZopNow has funding from strong and renowned Investors.
ZopNow offers an open working environment, stable opportunity with great learning curve, work on challenging real ¬world problems present in the eCommerce Domain to be solved by innovative solution using cutting edge technologies. At ZopNow we believe that employees are our strongest assets. We have a culture that promotes learning and has fun in the process.
REQUIREMENTS
• Excellent verbal communication skills in English and Hindi.
• Good Listening skills.
• Knowledge of customer service principles and practices.
• Customer service orientation.
• Attention to detail and accuracy.
• Problem solving ability.
• Target orientated.
• Excellent in written and verbal English.
• Good in verbal Hindi.
   Timing:
   
   Rotational Shift -
   . 6 am to 3 pm
   . 2 pm to 11 pm
No late night or graveyard shifts.
  Work and Interview
Zopnow.com
1502, 3rd Floor 19th Main
Sector 1, HSR Layout
Landmark: Opposite to Solar Autos

Interview Timings:
Monday to Friday - 10 am to 4 pm
Need to work 6 days a week. Weekly day off can be on any day of the week.
RESPONSIBILITIES
• Handling incoming calls and making outgoing calls.
• Handling Email communication with customers and support functions
• Customer relationship management.
Fresher or with experience in customer service (voice process)
QUALIFICATIONS
PUC and above can apply.
CTC - 15,000 - 18,000 take home per month
Work Timings
6:30 am - 3:30 pm
11:00 am - 8:00 pm
2:00 am - 11 pm
1 week off which will be between Monday - Friday
Shifts rotates every month.
Contact No: 080 49567197

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