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Loyalty Program

What is a Zoppie?

Zoppie is the loyalty program offered by ZopNow. Zoppie is the loyalty point that a ZopNow customer earns on completing an order or other event based activity like registration. A ZopNow customer can use the earned Zoppies as a payment method for future purchase. Only registered users of ZopNow can avail this program.

How do I earn a Zoppie?

A ZopNow customer earns Zoppies for every completed transaction or events like registration, as per the following rules

  • Order size below Rs 1000 : 1 Zoppie per Rs 100
  • Order size between Rs 1000 - 2000 : 2 Zoppies per Rs 100
  • Order size above Rs 2000 : 3 Zoppies per Rs 100

How do I redeem a Zoppie?

At the time of checkout, a customer can specify Zoppies to be debited. One Zoppie is worth 10 paisa. A Zoppie can be clubbed with existing discount coupons. In case the order gets cancelled, Zoppies will be credited back to the customer account.

Does my Zoppie expire?

A Zoppie expires after a year. For instance, the Zoppies earned on 26th of Jan 2012, will expire on 26th of Jan 2013. At the time of redemption, the earlier Zoppies get debited first. For instance, a customer who has earned 2000 Zoppies from transactions on 26 of Jan (400 Zoppies), 1st of Feb (600 Zoppies) and 8th of Feb (1000 Zoppies) and wants to redeem 1500 Zoppies on the 14th of Feb transaction - the Zoppies earned on 26th of Jan will be leveraged first followed by the one earned on 1st of Feb and then the Zoppies from 8th of Feb will be leveraged.

How much Zoppies do I have?

A customer can know the status of Zoppies by logging and going to the "My account" section. One can view the details of all transactions that led to the credit of those zoppies.

Can I transfer my Zoppies?

A Zoppie is tied to a user account and is non-transferable to any other account.

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Fast 3 hr delivery

Fast 3 hr delivery

Simply order and get all your daily essentials delivered to your doorstep in 3 hrs or your preferred time slot.

Fresh food & perishables

Fresh food & perishables

All perishables such as milk, bread, fruits, vegetables and frozen products are sourced fresh. Still not satisfied with the quality? Simply check and return them at the time of delivery

Freshly picked and delivered

Freshly picked and delivered

Picking for your order happens closest to the time of delivery slot chosen by you – getting you almost as good a quality as you would pick yourself.

Easy to order

Easy to order

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