Welcome to tomorrow's retail infrastructure
ZopSmart Technology
We are a cutting edge retail technology company that provides you all the tools to build your e-commerce business. Whether you are a conventional retailer intending to build your omni-channel business or an online-only retailer intending to build your e-commerce business, we have a suite of products that will quickly and easily empower you to achieve your goals.
Our Solutions
e-Commerce
Give your customers a world-class shopping experience - Intuitive search to quickly find products. Personalized product listing for ease of ordering . Self-service rescheduling and returns functionality for frictionless order experience.
m-Commerce
Provide your customers a superlative shopping experience on mobile devices - Responsive website that adapts to all screen sizes. Native Android and iOS mobile apps for world-class experience. Persistent cart across devices for convenience.
Digital Marketing
Create targeted marketing campaigns for highest ROI - Customer segmentation for targeted campaigns. Conditional coupons to avoid leakage and unintended use. Integrated communication engine to easily send emails, sms and app-notifications.
e-Wallet
Use integrated wallet to build customer loyalty - Integrated wallet to enable quick and hassle-free checkout. Refunds and cashback to wallet to encourage repeat purchase. Wallet-credit as gift-cards for acquiring of new customers at low cost
Customer Management
Manage your online as well as offline customers easily and efficiently - Single interface to view all your customers with their contact details. Available details of each customer’s purchase history, orders and loyalty points. Option to contact the customer from the interface by phone-call, sms and e-mail.
Order Management
Manage your orders easily and efficiently - Single interface to see all your orders with their details such as customer name, value and order-status. Predefined order statuses that change with completion of every process step. Option to add or edit the items in the order.
Operations
Give your customers superlative service at least cost - Store-manager mobile-app to manage daily tasks. Inventory checker mobile-app to maintain accuracy of catalogue. Picker mobile app for error-free and efficient picking and packing. Dispatch module for optimal delivery routing. Delivery mobile app for predictable order delivery, fool-proof cash collection and accurately picking returns.
Monitoring and Analytics
Run your business with minimal supervision - Real time tracking to monitor each aspect of your business. Deviation alerts in operations process to trigger timely interventions. Intelligent analytics to identify trends for process improvements. Detailed logs for each action to trace back any errors.
Omni-channel solutions
Why us
Technology already in action
Two of the largest e-grocers of India are running their online business on our Enterprise platform. And hundreds of SMEs are successfully growing their e-commerce business on our Eazy platform.
Low cost
With us you get enterprise-class technology at an affordable price. You pay only a small part of the overall cost of development as the cost is shared by multiple clients.
Zero Time-to-market
Over 7 years we have developed and refined almost all the capabilities that are needed to run a profitable e-commerce business. With us you can go-to-market in almost zero time.